We're sorry to hear your order hasn't arrived yet! Here is how to check your updated delivery status and what to do next.
Why is my order delayed?
Your order has been dispatched and is currently on its way. Delays occasionally happen due to high seasonal demand, carrier backlogs, or unexpected weather conditions. When this occurs, a new estimated delivery date is automatically generated.
What you should do next
Check your inbox: Look for an email from us with your updated delivery date and tracking link.
Track your package: Click the tracking link in your original shipping confirmation email to view real-time carrier updates.
Wait 24–48 hours past the new date: Carriers often update their tracking information within a day or two of a missed estimate.
Still need help?
If your new estimated delivery date has passed and there are no tracking updates, please reach out to our support team.
To help us resolve this quickly, please have your Order Number and Shipping Address ready when you contact us.