Refund to the payment method used
As soon as we have received your return and the item has been accepted and checked by logistics, we will refund the corresponding amount to the payment method used for the purchase within 14 days.
Please note that the credit to your credit card will take longer than with a bank transfer and will only be visible with your next credit card statement.
Refund of shipping costs
If you return all items from an order, we will also refund the shipping costs.
Refund of used Gift Card
If you have used a multiple-use Gift Card with your order, it will automatically be topped up with the corresponding Gift Card value through the refund.
Gift Cards that can be used once and are used during the order will not be automatically recharged. The Gift Cards value for returned items expires completely, even if the value of the products kept exceeds the minimum order value.