After you have added items to your shopping cart, go to the shopping cart.
There you will find the subtotal, shipping costs and total under the items.
Under the total you will find the link "Redeem discount ".
Click on it to select your active gift card or enter the code manually.
Make sure the code is spelled correctly and click on "Redeem".
The amount will be deducted directly from the subtotal.
You will also find the "Redeem gift card" link under the order overview in the last step before submitting the order.
Using a Promotional discount or a discount
Promotional discount is permanently linked to your customer account.
Check whether you are logged in with the correct e-mail address under which the discount was entered.
If you have received the email with the discount but cannot find it, this could be because you have created several accounts with different e-mail addresses.
Make sure that you are using the correct email address to access the relevant customer account.
Adding a gift card, promotional discount or a discount at a later date
After submitting an order, it is unfortunately not possible to add any kind of voucher or to subsequently offset the value.
Invalid or expired gift card
Please always check whether the voucher has expired or has already been used.
If you have difficulties redeeming a gift card, please contact our customer service.
Further information
Multiple gift cards redeemable
Any kind of vouchers expect the "free shipping discount" cannot be offset against shipping costs.
Remaining amounts cannot be paid out in cash.
Promotional discount can only be used once and expire if the corresponding product is returned.