Westwing offers different types of vouchers and discounts.
Promotional discounts
- Promotional discounts are issued free of charge as part of sales campaigns.
- They are usually single-use.
- You can redeem only one promotional voucher per order.
- The discount value is distributed proportionally across all items in your order.
- In case of a return, the amount attributable to the returned product will be forfeited in full, even if the value of the products kept exceeds the minimum order value.
Compensation discounts
- You may receive a discount as compensation or a gesture of goodwill from customer service.
- Each discount is issued for a specific reason.
- Compensation discounts are single-use only.